Last Updated: March 2026

This policy explains how website care and maintenance services are provided by DJ WebDesigns for websites maintained under a website care plan or ongoing support arrangement.

Website care services are intended to help maintain the security, performance, and reliability of WordPress websites through regular updates, monitoring, and technical support.

Scope of Website Care Services

Website care services typically include routine maintenance tasks designed to keep WordPress websites operating properly. These tasks may include:

  • WordPress core updates
  • plugin updates
  • theme updates
  • basic website monitoring
  • minor troubleshooting
  • periodic security checks

These services are intended to maintain the stability of an existing website and reduce issues caused by outdated software.

Major website redesigns, large feature additions, or extensive development work are not included in standard maintenance services and may require a separate project agreement.

Minor Fixes and Support

Website care services may include small fixes or adjustments such as:

  • minor content updates
  • fixing formatting or layout issues
  • troubleshooting small plugin conflicts
  • basic configuration adjustments

Requests that involve significant design changes, custom development, new page layouts, or advanced integrations may be treated as separate projects and quoted accordingly.

WordPress Updates and Compatibility

WordPress websites rely on third-party themes, plugins, and hosting environments. While updates are performed carefully, compatibility issues can occasionally occur.

DJ WebDesigns is not responsible for issues caused by:

  • outdated plugins or themes
  • third-party plugin conflicts
  • hosting environment changes
  • software updates released by third-party developers

Reasonable efforts will be made to resolve any issues that occur during normal maintenance activities.

Client Responsibilities

Clients are responsible for maintaining active access to their website and hosting environment. This may include:

  • WordPress administrator access
  • hosting account access
  • domain management access
  • access to third-party services or plugins when required

Failure to provide necessary access or information may delay maintenance services.

Clients are also responsible for maintaining active hosting accounts and domain registrations.

Website Backups

Clients are strongly encouraged to maintain reliable backups of their websites.

While backups may be performed during routine maintenance activities, DJ WebDesigns cannot guarantee recovery of lost data in the event of:

  • hosting failures
  • server issues
  • hacking incidents
  • third-party software conflicts

Website owners remain responsible for ensuring appropriate backup solutions are in place.

Emergency Issues

Emergency issues such as website downtime, security concerns, or critical errors will be addressed as soon as reasonably possible after being reported.

Response times may vary depending on the severity of the issue and access to the website or hosting environment.

Third-Party Services

Maintenance activities may involve the use of third-party software, plugins, or services.

DJ WebDesigns is not responsible for failures, outages, or damages caused by third-party tools, hosting providers, or software developers.

Clients are responsible for reviewing and accepting the policies of any third-party services used on their website.

Limitation of Liability

To the fullest extent permitted by law, DJ WebDesigns’ liability for any claim arising from website maintenance services shall be limited to the amount paid for the specific service provided.

Under no circumstances shall DJ WebDesigns be liable for any indirect, incidental, or consequential damages related to the use of website care services.

Changes to This Policy

This Website Care Policy may be updated periodically to reflect changes in services, technology, or industry practices.

Continued use of website care services after updates are posted constitutes acceptance of the revised policy.

Contact

If you have questions regarding website care or maintenance services, please contact:

DJ WebDesigns
https://djwebdesigner.com
dare.webdesigns@gmail.com